Review of the Scottish Social Housing Charter - A Consultation

We asked for your views on the current Scottish Social Housing Charter so that a new Charter can be introduced from 1^st April 2017.  The Charter sets the outcomes and standards that all social landlords should be achieving for their tenants and other customers through their housing activities.

We asked you about the impact of the current Charter, the current standards and outcomes and whether you thought anything should be added to the Charter.

106 responses were received. 73 from organisations and 33 from individuals. Views on the current Charter were generally positive with the majority of respondents in favour of keeping the current outcomes and standards unchanged.

We have published the analysis of responses. This along with the views expressed at 12 stakeholder events held across the country, evidence paper from the Scottish Housing Regulator on landlord performance against the Charter, an "Involving All" consultation that focussed on tenants who might normally be excluded or find it diffcult to get involved carried out by the Tenant Participation Advisory Service and Tenant Information Service will help inform the changes that we will make.

http://www.gov.scot/Publications/2016/11/1336